Wednesday, September 6, 2017

Managing Questions

Managing Questions

Presenters can use the Q&A pane to review and respond to attendee questions. For each question that has not been either answered or dismissed without an answer, the Q&A pane identifies the person who asked the question and the time that the question was posted. You can view, print, and save a log of all questions that have been asked during the meeting, along with any answers provided.

Note: The Q&A log is only available in the Live Meeting service.

If multiple presenters are working together to monitor questions, each presenter's actions are automatically reflected in the other presenter's Q&A pane. For example, if one presenter dismisses a question, it is removed from every presenter's Q&A pane.

To display the Q&A pane

  • In the command bar, click Q&A. The Q&A pane appears with a list of all questions received from attendees.

To answer a question for all attendees

  1. In the Q&A pane, click on the Manage tab.

  2. Click the question that you want to answer.

  3. In the answer box, enter your response, and then click Reply to All. The question appears with your answer in the Q&A pane of every meeting participant.

To answer a question privately

  1. In Q&A pane, click the Manage tab.

  2. Click the question that you want to answer.

  3. In the answer box, enter your response, and then click Reply Privately. The question appears with your answer in the Q&A pane of the person who asked the question.

Note: The question and answer also appear in the Q&A pane of any other presenters in the meeting.

To chat with the person who asked the question

  1. In the Q&A pane, click the Manage tab.

  2. Click the question that you want to answer.

  3. On the menu bar, click Chat to start chatting with the person who asked the question.

To give the floor to the person who asked the question

  1. In the Q&A pane, click the Manage tab.

  2. Click the question that you want to answer.

  3. On the menu bar, click Give the Floor to give the floor to the person who asked the question. The questions and answers will appear in the Q&A pane of every meeting participant.

To respond to someone who raised their hand

  1. In the Q&A pane, click the Manage tab.

  2. If a hand icon is displayed next to the person's name, you can respond to the person by chatting with them or giving them the floor.

To dismiss a question

  1. In the Q&A pane, click the Manage tab.

  2. Click the question that you want to dismiss.

  3. Click Dismiss this question icon.

To view and save a log of question and answer activity

  1. In the Q&A pane, click the Manage tab, and then click the View the Q&A Log icon.

  2. The meeting text log of all questions and answers will be displayed in a browser window. Using your browser commands, print or save the log.

Note: The Q&A log is only available in the Live Meeting service.

To clear log of question and answer activity

  1. In the Q&A pane, click the Manage tab, and then click the Clear the Q&A Log icon.

  2. The meeting text log of all questions and answers will be cleared permanently.

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