Tuesday, December 28, 2021

Six things to know about notifications

This is the who, what, where, and shh! of notification settings in Microsoft Teams. Visit Manage notifications in Teams for more details about how to adjust your notification settings.

1. Notification settings are under Settings and more

Access notification settings by selecting Settings and More Teams more options icon  in the top right corner of Teams, then Settings > Notifications.

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Video: How to access notification settings

2. Notification sounds can be on or off

To choose if a sound plays with new notifications and calls, select your profile picture at the top-right corner of Teams, then Settings > Notifications > Play sounds for incoming calls and notifications. This setting is on by default.

Note: Currently, only Android mobile devices are able to choose what type of sound plays for notifications.

3. There are default settings

If you change nothing about your Teams notifications, you'll receive both desktop notifications and activity feed alerts for @mentions, direct messages (chat), and all new conversations and @mentions in the channels and teams that show in your teams list.

All of these defaults can be changed. Learn how to choose the right settings to fit your preferences.

4. There are three ways to get notified

The activity feed

You'll find this in the top left corner of Teams. This is where we'll let you know what's happening across your teams and channels.

Check out the different kinds of activity you'll get in Teams. 

   Image of activity feed location in Teams

                                                                                 

Then there's chat

This is where your group and one-on-one conversations happen. As you receive multiple messages, we'll keep a count of them for you.

Shows the location of chat on the left side of the Teams app

Desktop—aka "Banner"—notifications

On Windows, these will show in the bottom right corner of your screen, then move to the Action Center.

On Mac OS, these show up in the top right corner of your screen, then move to the Control Center.

Note: If using Teams on the web, some browsers will only show notifications in the browser tab where you're running Teams. 

You can also decide whether your desktop notifications show a preview of the message or not. Go to Settings > Notifications > Show message preview.

Windows

Image showing where a Team's banner notification pops up on Windows.

Mac

Image showing where a Team's banner notification shows up on Mac OS

5. Things are slightly different on mobile

One of the first things you'll want to do is choose whether to send notifications to your phone Always, or only When I'm not active on desktop. (You're considered inactive after 3 minutes of inactivity.) 

The other thing you'll want to make sure to set are your quiet hours. To do this, go to More More button in the top left corner of the mobile app > Notifications > Quiet hours. Then set a specific time of day when you want Teams to hold your notifications—or choose entire days.

Image of Quiet hours settings in the Teams mobile app

6. You can set notifications per channel, too

When you get added to a team, we'll automatically show the three most active channels in that team. These channels will send you notifications when someone @mentions the channel. To also get notified for all new conversations and replies, select More options … > Channel notifications, or go to notification settings, and under Shown channels select Edit.

Learn more about hidden channels.

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