Fixes or workarounds for recent issues in powerpoint for windows

Last updated: June 2020

PowerPoint crashes and slow performance

• [FIXED] Office Applications crash due to Nahimic audio driver

• [FIXED] Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe

• [FIXED] PowerPoint file becomes corrupt when opening a file that contains a VBA project or after enabling a macro in an open file

• [WORKAROUND] PowerPoint crashes when you use media in your files

Expand this section for older crashes and slow performance issues that are fixed

• [FIXED] Office apps crash after you try to access files from OneDrive

Issues affecting PowerPoint features and add-ins

• [WORKAROUND] Replace Font dialog only shows fonts within the PowerPoint presentation

• [FIXED] "Access Denied" when launching an Office add-in

• [FIXED] Excel, Word, or PowerPoint may crash with older versions of GigaTrust software

• [WORKAROUND] "The fine print" license agreement message unexpectedly appears when opening Office apps

• [FIXED] Problems with text, underline, and flickering screens when using Office edit languages

• [WORKAROUND] "Run Programs" custom action is disabled in PowerPoint 2016

• [WORKAROUND] Office 2016 is automatically set as the default application when opening an Office file after installing the Microsoft 365 trial version

• [FIXED] AutoSave is missing from the Office toolbar

• [FIXED] Windows File Explorer does not display the Office document properties

• [FIXED] Error containing the URL "http://hubblecontent.osi.office.net/" when inserting an icon or picture

Problems editing charts after update [FIXED]

Last updated: January 11, 2018

ISSUE

If you recently installed an update and have McAfee antivirus installed on your PC, you may experience problems editing chart data in PowerPoint or Word.

STATUS: FIXED

This issue has been addressed in McAfee's WebAdvisor release 4.0.7.148. To fix this issue, please update the McAfee antivirus to the latest version.

Expand this section for older issues affecting PowerPoint features and add-ins

• [FIXED] Repeated prompt to login and open "_vti_rpc" when using Office 2016 apps with documents stored in OneDrive

Changed functionality, blocked or discontinued features

• Flash, Silverlight, and Shockwave controls blocked in Office 2016

Need more help?

	Talk to support. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Uslink at the bottom of this page.
	Ask the community Get help from experts in our forums: Office on Windows forum for personal, home, or university users Microsoft 365 community forum for business users
	Provide feedback in Office app You can send feedback directly to our Office teams:. In Office 2016 on Windows 10, open an Office app, and click File > Feedback.

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