Thursday, December 13, 2018

Sync files with the OneDrive sync client on Mac OS X

Sync files with the OneDrive sync client on Mac OS X

The new OneDrive sync client lets you sync files from your OneDrive for Business and even from SharePoint sites if your admin enabled it. (If you're the IT admin for your organization, see Enable users to sync SharePoint files with the new OneDrive sync client.)

Note: The new OneDrive sync client is supported on OS X version 10.9 and above. To use the OneDrive desktop app to sync your work files, you need an Office 365 business account.

Install and set up

If you have signed in to the OneDrive sync client with a Microsoft account (for example, someone@outlook.com), you should already have the OneDrive desktop app and you can skip to step 2 below.

  1. Install OneDrive for Mac.

    Important: If you are currently using the OneDrive Mac Store app, you must first uninstall it before installing the latest build of the OneDrive desktop app.

  2. Start OneDrive Setup.

Method 1: If you have no accounts signed in to OneDrive

If you're not signed in to OneDrive with any account, start OneDrive to connect a work or school account.

  1. Start OneDrive by pressing cmd+Space to launch a Spotlight query and type OneDrive. This starts OneDrive Setup.

  2. Enter your work or school account and then select Sign in to set up your account.

    Screenshot of the first page of OneDrive Setup

Method 2: If you already have a personal account signed in to OneDrive

If you already have a personal account signed in to OneDrive, you'll want to add a work or school account in OneDrive Preferences.

  1. Click the OneDrive cloud icon up in your Menu bar, click the three dots to open the menu, and select Preferences.

    Screenshot of setting OneDrive personal preferences

  2. Click the Account tab, and then select Add an Account to start OneDrive Setup.

    Screenshot of adding an account in OneDrive preferences on a Mac

  3. Enter your work or school account and click Sign in.

    Screenshot of the first page of OneDrive Setup

Key parts of OneDrive Setup

There are a few points of OneDrive Setup that are helpful to watch for:

  • On the This is your OneDrive folder screen, click Choose OneDrive Folder Location.

    Screenshot of the This is Your OneDrive Folder page in Welcome to OneDrive wizard on a Mac

    Select a location where you would like to save your OneDrive files and click Choose this location.

    Screenshot of choosing a folder location in the Welcome to OneDrive wizard on a Mac

    When you see the This is your OneDrive folder screen, you'll now see a path to the folder you selected. Click Next to continue.

    Screenshot of This is your OneDrive folder screen after choosing a folder in the Welcome to OneDrive wizard on a Mac

  • On the Sync Files from Your OneDrive screen, you can choose the folders you want to sync to your computer, and click Next. This conserves space on your computer, and reduces bandwidth needed for the sync processes.

  • When you see Your OneDrive Is Ready for You, the last thing to do is make sure you select Open at login so my files sync automatically. This will ensure that OneDrive runs at login and you always have the most up to date version of all your files.

    Screenshot of the last screen of the Welcome to OneDrive wizard on a Mac

    After you enable OneDrive to open at login, you're done! Click Open your OneDrive folder to see your files sync to your folder.

You can find OneDrive up in your Menu bar. You'll have a cloud icon for every account you've connected to OneDrive. So you'll have one cloud if you're only syncing a work or school account, one cloud if you're syncing only a personal account, or two clouds if you're syncing both.

Screenshot of OneDrive in the menu bar on a Mac after finishing Welcome to Onedrive

You'll also see a folder in Finder called OneDrive – YourTenantName.

Screenshot of Finder integration on Mac with sync overlays for synced files

Turn on Finder integration

If you're on OSX 10.10 or higher, get sync status directly from Finder by enabling Finder overlays in Settings.

First, click the Apple logo in the top left corner of your Mac Desktop and select System Preferences, then select Extensions in the top-level menu (shown in the 3rd row from the top).

Screenshot of system preferences on a Mac

Toggle on the OneDrive Finder Integration to enable Finder overlays.

Screenshot of Extensions in system preferences on a Mac

You're all set. Open up your OneDrive folder in Finder to see overlays on your files and folders.

Screenshot of Finder integration on Mac with sync overlays for synced files

If you're an admin and want to enable sync icon overlays on multiple computers, you can use this Terminal command:

/usr/bin/pluginkit -e use -i com.microsoft.OneDrive-mac.FinderSync

Sync SharePoint sites

To sync libraries and folders

  1. Click the Office 365 app launcher The app launcher icon in Office 365 , and then click SharePoint.

    The Office 365 app launcher with the SharePoint app highlighted

  2. Click the site that you want to sync.

  3. Click Documents or navigate to the subfolder that you want to sync.

  4. Click Sync.

    Screenshot showing Sync button on a SharePoint library.
  5. If your browser requests permission to use "Microsoft OneDrive," confirm that this is okay.

    Note: Your organization needs to enable SharePoint site syncing with the OneDrive desktop app for you to sync sites on your Mac. If you're the IT admin for your organization, see Enable users to sync SharePoint files with the new OneDrive sync client. If you're not the IT admin, contact your IT department.

  6. Choose the folders that you want to sync, and then click Start sync.

SharePoint team sites sync under a folder with your tenant name. This folder is automatically added to the left navigation pane in Finder.

Manage your syncing sites   

You can manage your syncing sites in the sync client settings.

  1. Click the OneDrive icon in the menu bar.

  2. Click Preferences, and then click the Account tab.

    Screenshot of the Account tab on the OneDrive sync client for the Mac
  3. To change the folders that you're syncing, click Choose Folders for that location, and then choose the folders that you want to sync. To stop syncing a site, click Stop Sync next to the site. (Copies of the files remain on your computer. You can delete them if you want.)

Additional resources

For additional resources about the OneDrive desktop app:

Title

Description

Configure the new OneDrive sync client on macOS

Learn how administrators can deploy the OneDrive desktop app on OS X to users in their enterprise environment.

New OneDrive sync client release notes

Release notes about the OneDrive desktop app.

Restrictions and limitations when you sync files and folders using the new OneDrive for Business sync client

Knowledge base article covering limits and restrictions (such as invalid characters in file names).

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for Business.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

Email Support icon

Email support
If you still need help, shake your mobile device while you're in the OneDrive app or email the OneDrive support team. To contact One Drive for Business support from your PC or Mac, open the activity center, select More > Send feedback > I don't like something.

One Drive for Business Admins can also view the OneDrive for Business Tech Community, Help for OneDrive for Business Admins, or contact Office 365 for business support.

Office 365 community forums

Tips
Letting us know your location may help us resolve your issue more quickly.

All fixed? If you contacted us and OneDrive starts working again, please let us know by replying to the email we sent you.

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