Authorize or remove partner relationships

Notes:  This article is for organizations who want to allow a Microsoft Cloud Partner to administer their Office 365 subscription for them. If you reached this article looking for other information, try:

• Create a shared mailbox

As an admin for Office 365, you can create or edit users, reset user passwords, manage user licenses, manage domains, and assign admin permissions to other users in your organization, among other things. However, if you want someone else to do these administrative tasks, you can delegate this role to an authorized partner of Microsoft by creating a partner relationship.

If you are not currently working with a partner, you can find one on the Microsoft Pinpoint website.

What do you want to do?

Add a partner relationship

View your partner relationships

Delete a partner relationship

Add a partner relationship

This process is initiated by your authorized partner. The partner sends you an email to ask you if you want to give them permission to act as a partner of record.

To accept this offer

1. Read the partner's terms in the email.

2. To authorize the agreement, click the link, which goes to an authorization page in Office 365.

3. Under Partner Relationships, choose Yes to authorize the partner to be your delegated admin, and then choose Next.

4. If the offer for partner relationship came with a trial subscription or a purchase offer, create your trial or subscription account.

View your partner relationships

In Office 365:

1. Sign in to Office 365 with your work or school account.

2. Go to the Office 365 admin center.

3. Go to USERS > Partner Relationships.

Your partners are listed on the PARTNER RELATIONSHIPS page.

If you don't have a partner, you'll see a message that says "We didn't find anything to show here."

Delete a partner relationship

When you delete a partner relationship, the partner can't access or modify your Office 365 service any more. You can delete a partner at any time.

In Office 365:

1. Sign in to Office 365 with your work or school account.

2. Go to the Office 365 admin center.

3. Go to USERS > Partner Relationships.

4. On the PARTNER RELATIONSHIPS page, select the partner that you want to delete, and then delete Delete .

5. Choose Yes, and then confirm the deletion.