Outlook for Mac 2011 Help

Customer support and troubleshooting for Office for Mac 2011 ends October 2017. To get all the latest features, upgrade to Office 2016 for Mac. Make a one-time purchase, or buy an Office 365 subscription and stay up to date.

Set up your accounts

Title	Description
Set up email in Outlook for Mac 2011	Learn how to configure POP and IMAP e-mail accounts from e-mail service providers such as AOL, Gmail, MobileMe, and Windows Live Hotmail.
Add an email account to Outlook	Connect to the Microsoft Exchange account provided by your company or organization.
Import a .pst file from Outlook for Windows	Watch this short overview on how to import an Outlook for Windows Data File (.pst).

Work with mail, calendar, and address book

Title	Description
Add a picture or background to a message	Make your e-mail messages more interesting by including a picture as part of the message.
Create a signature	Add a signature manually or automatically to each message that you send.
Create a meeting or appointment	Learn the difference between a meeting and an appointment and how to create each on your calendar.
Create a contact group (also called a distribution list)	Learn how to create a distribution list so that you can send a message to everyone in a group without typing each recipient's address.

Organize and search for items

Title	Description
Add or remove folders	Create additional folders to organize your messages, contacts, tasks, and notes.
Find items in Outlook by doing a basic search	Quickly search the current folder, and expand the search to include additional folders or item types.
Create a rule	Create a rule to automatically sort incoming messages into folders.

Synchronize and share

Title	Description
Open a shared calendar, address book, or e-mail folder	Open a Microsoft Exchange calendar, address book, or e-mail folder that you have permission to open.
Add and manage your delegates	Give a delegate access to and set permissions on your Microsoft Exchange calendar, inbox, and address book.

Manage junk e-mail, security, and privacy

Title	Description
Customize junk e-mail protection	Adjust the junk e-mail filter to classify more or fewer messages as "junk."
Send a digitally signed or encrypted message	Make your messages more secure by using digital signatures and encryption.
Create a message with restricted permission	Use Information Rights Management (IRM) to restrict permission to a message, for example, prevent recipients from forwarding the message.

Troubleshooting

Title	Description
I'm not receiving e-mail or other items in my Exchange account	Explore common causes and solutions for e-mail issues.
Rebuild the Office database	Learn how to use the Microsoft Database Utility to rebuild a damaged Office database.

Explore other useful resources

Title	Description
Make Outlook your default application for e-mail, calendar, and contacts	Set up Outlook to open automatically when you click a link in a document or on a Web page to send e-mail (also known as a "mailto" link).
Outlook keyboard shortcuts	See the full list of keyboard shortcuts, organized into logical categories.
Customize the Outlook window	Learn the main elements of the Outlook window and how to customize each one.