Global Properties: Call Detail Records

Use the Call Detail Records tab to specify the usage data that you want to collect for Office Communicator sessions and for Office Communications Server meetings.

Note: The Archiving and CDR service must be installed and configured on all the servers and pools on which you want to capture call detail records.

Peer-to-Peer call details

To archive the details of all peer-to-peer sessions (instant messaging, audio/video, file transfer, application sharing, and remote assistance sessions), select this check box.

Conferencing call details

To archive the details of all multi-party sessions (instant messaging and audio/video sessions) and the details of all conferencing sessions conducted using the Office Live Meeting client, select this check box.

Voice call details

To archive the details of all Enterprise Voice calls, select this check box.

Learn More

Click to expand or collapse

Call detail recording is a feature of archiving that records usage information about instant message conversations and meetings. Some organizations use the usage data obtained from call detail records to calculate their return on investment (ROI).

Before you administer call detail recording, you must first install an Archiving and CDR Server and all its prerequisites, as well as enable call detail recording according to the instructions in the Microsoft Office Communications Server 2007 Archiving and CDR Server Deployment. Also ensure that you have enabled archiving.

For more information about administering Office Communications Server, see the Microsoft Office Communications Server 2007 Administration Guide available on the Office Communications Server 2007 Technical Library.