Friday, October 13, 2017

Create, edit, delete, or restore contacts or contact lists in Outlook.com or Outlook on the web

Create, edit, delete, or restore contacts or contact lists in Outlook.com or Outlook on the web

Use the People page in Outlook.com or Outlook on the web to create, edit, or delete contacts or contact lists. What version of Outlook do I have?

In this article

Create a contact or contact list

Create a contact or contact list from scratch

  1. In Outlook, select the app launcher Select the app launcher > People tile.

  2. Under Your contacts in the left pane, select the folder that you want to create the contact in.

  3. Under the Outlook navigation pane, select the New down arrow > Contact or Contact list.

    A screenshot of the context menu for the 'New' button, with 'Contact' selected.

  4. Enter the details for the contact or contact list.

  5. Select Save Save.

    Note:  After you create a contact in a folder, it isn't possible to move it to a different folder. To store a contact in a different folder after you create it, delete the contact and re-create it in the other folder.

Create a contact from an email message

  1. In Outlook, select the App Launcher Select the app launcher > Mail tile.

  2. Open an email message in the reading pane and select the name of the sender or recipient that you want to add to your contacts.

  3. Do one of the following:

    • Outlook on the web: On the contact card that appears for that person, and select The More icon. > Add to contacts.

      A screenshot of the cursor hovering over Add to contacts in the More actions menu.

    • Outlook.com: On the contact card that appears for that person, select Add.

      A screenshot of the contact card in Outlook.com.

  4. Enter the details for the contact.

  5. Select Save Save.

    Note: After you save the new contact, it is automatically added to your Contacts folder. When you create a contact in this way, it isn't possible to save the contact in a different folder or to move it to a different folder.

Edit a contact or contact list

  1. In Outlook, select the app launcher Select the app launcher > People tile.

  2. Select the contact or contact list that you want to edit, and select Edit.

    Note: If you don't see an Edit button, the contact might be from Skype for Business or a connected social network account. To edit the contact, open Skype for Business or use a web browser to open your social network account where the contact is located.

    A screenshot of the Edit button under the Outlook navigation bar.

  3. Make the changes that you want.

  4. Select Save Save.

Add a contact to a contact list

  1. Select the contact you want to add to a list.

  2. Select Lists and choose the contact list to which you want to add the contact.

    A screenshot of the Lists button

Block or unblock a contact

Outlook.com:

Outlook on the web:

Delete or restore a contact or contact list

You can recover contacts or contact lists you deleted less than 30 days ago. When you recover a contact or contact list, Outlook.com or Outlook on the web automatically places it in the Your Contacts folder.

Delete a contact

Note: When you delete a contact, it appears in the Deleted Items folder as a message, with "[Unknown]" listed as the sender.

  1. In Outlook, select the app launcher Select the app launcher > People tile.

  2. Select the contact or contact list you want to delete, and select Delete.

    Note: If you don't see a Delete button, the contact might be from Skype for Business or a connected social network account. To delete the contact, open Skype for Business or use a web browser to open your social network account where the contact is located.

    A screenshot of the Delete button under the Outlook navigation bar.

  3. Select Delete to confirm.

Restore a contact or contact list

Note: You cannot restore a contact or contact list deleted inOutlook on the web.

  1. In Outlook.com, select Manage > Restore deleted contacts.

    A screenshot of the context menu for the 'Manage' button, with 'Restore deleted contacts' selected.

  2. In the Recover deleted items window, check the box next to each contact you want to restore.

  3. At the top of the window, select Recover, and select OK.

Still need help?

Get help with Outlook.com:

Community Forum button Contact Support button

Get help with Outlook on the web for business:

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

If you're using Office 365 operated by 21Vianet in China, see Contact Office 365 for business support - Admin Help.

See Also

Working with message folders in Outlook on the web

Use contacts in Outlook on the web

Create a group in Outlook

Add a contact to the People app

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