Thursday, December 1, 2016

Office Communicator 2007 Error ID: 12004

Office Communicator 2007 Error ID: 12004

Details

Product:

Office Communicator 2007, Office Communicator 2007 R2

Version:

2.0, 3.0

Source:

Office Communicator Client

ID:

12004

Message:

No route found

Explanation

No route was found for an outbound call.

Cause

Possible causes of Error Message 400 are:

  • The Location Profile has been misconfigured on the Office Communicator client or on the Office Communications Server.

  • A routing rule has been misconfigured on the Office Communications Server.

Resolution

Contact your system administrator with the information in this error message. System administrators can take the following actions:

  • Ensure that the Location Profile is properly configured on Office Communicator client and on the Office Communications Server.

  • Ensure that the route and number are normalized correctly on the Office Communications Server.

Important: To help us improve this error message in the future, please use the feedback mechanism at the bottom of this page to provide information about the conditions under which this error occurred.

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