Saturday, June 13, 2020

Repeated prompt to login and open vti rpc when using office 2016 apps with documents stored in onedrive

Important: This issue is now closed with the fix indicated below. For more information on other recent issues for your application, see Fixes or workarounds for recent Office issues.

Last Updated: September 18, 2017

ISSUE

You may be prompted to login with the following message when using Office 2016 apps and opening, editing, or saving Word files stored in OneDrive:

"Tell us the account you want to open _vti_rpc."

STATUS: FIXED

This issue is now fixed in Monthly Version 1708 (Build 8431.2079) or higher. To get the latest update immediately, open any Office 2016 app and choose File > Account > Update Options > Update Now.

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See Also

Fixes or workarounds for recent Office issues

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