Fixes or workarounds for recent issues in Word for Mac

Last updated: June 5, 2017

Announcement

Microsoft Office support for macOS 10.13 High Sierra

Apple announced a major new version of macOS 10.13 High Sierra on June 5th, 2017. While the new operating system is not generally available to all users right away, developers and beta testers may have access to beta seeds. Read more in this article to learn about the supportability of running Office for Mac on 10.13 High Sierra.

Word for Mac crashes and slow performance

Issues affecting Word for Mac features and add-ins

"Compile error in hidden module" message when using JustSystems ATOK add-in in Office 2016 for Mac 64-bit

When using JustSystems ATOK add-in in Office 2016 for Mac 64-bit (version 15.25 or later), you may experience one of the following:

• Word or Excel error message: "Compile error in hidden module: 'Module1'. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application."

• Excel error message:
  "Compile error in hidden module: 'ThisWorkbook'. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application."

This is a known compatibility issue. For more information on this error, go to https://support.justsystems.com/faq/1032/app/servlet/qadoc?QID=056175 (Note: Link goes to JustSystems Japanese language website).

When typing in right-to-left (bi-directional languages), numbered links changes numbers to English (Arabic) in Word 2016 for Mac [WORKAROUND]

When typing a document in a bi-directional language (right-to-left) such as Hindi, Hebrew, or Persian, and then formatting the text using a numbered list, the numbers change back to English (Arabic: 1, 2, 3) from the bi-directional language.

We are currently working on a fix for this issue. In the meantime, you can do the following workarounds.

• If you're not working with mixed content (in other words, Hindi only), then choose File > Options > Advanced. Then under Show document content, next to Numeral, click Hindi.

• If you are working with mixed content (both Hindi and Arabic), create a two column table. In one column, put the left-to-right Arabic numbers, and in the other column, put the right-to-left Hindi text. This solution will avoid the numbered list until the coming fix is released.

Need more help?

	Talk to support. If you have an Office 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us button at the bottom of this page. If you are an admin for Office 365 for business subscription, contact Office 365 for business support.
	Ask the community Get help from experts in our forums: Office for Mac community for Mac users
	Provide feedback in Office app You can send feedback directly to our Office teams:. For Mac users, in Office 2016 for Mac, click the smiley icon in the upper-right corner.

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