Give feedback about skype for business

You can now report a problem or send feedback about your Skype for Business experience directly to Microsoft.

Note: This feature is disabled by default. If you want to provide feedback but can't, ask your admin or workplace technical support to enable this functionality.

To report a problem or provide feedback

1. In the Skype for Business main window, click the arrow next to the Options button , and then select Help > Report a Problem.

   

2. On the Report a problem dialog box, provide the information about your issue.

   

   1. Select a category to describe your issue. Categories include:

      • Unable to join a meeting

      • Audio or video issues

      • Can't share or view presentation

      • Instant messaging issues

      • Skype froze or shut down

      • Other

   2. In the Enter a description of the problem box, type a description of the problem or the feedback you want to provide.

   3. If you want to include a screenshot with the form, select the Include a screenshot of your desktop check box.

      Note: The screenshot option might not show if your organization has disabled it.

   4. When you are done, click the Collect and Send button.

Note: When you send feedback, Skype for Business logs will be collected to help us better investigate any issues.

See Also

For Admins: Turn on or off Skype for Business client feedback reporting