Monday, July 26, 2021

Automatically save photos and videos with onedrive on ios

The camera roll on your device only uploads to OneDrive - it does not sync photos both ways. That means you can delete uploaded photos and videos from your device, and the copies in OneDrive won't be affected.

To automatically upload your iPhone or iPad camera roll to OneDrive

  1. In the OneDrive app, tap your account image:

    OneDrive app account image location

  2. Tap Settings OneDrive settings  then Camera Upload

    Important: You can only upload your camera roll to one account at a time, so make sure you're signed in with the account that you want to upload photos to. Tap the relevant account icon to switch accounts.

  3. Turn on Camera Upload to automatically upload photos and videos to OneDrive.

  4. To make sure videos automatically upload, turn on Include Videos

If camera upload isn't working

If automatic camera upload isn't working, or only some pictures are uploaded, follow these steps:

  1. Apple recommend that customers leave the OneDrive app running in the background. Automatic uploading cannot work if the app has been Force Closed (double-tap Home and swipe up and away).

  2. If you're not connected to Wi-Fi, check your mobile OneDrive settings. If you want to use your mobile network, tap Settings, tap Camera upload, and then turn on Use Mobile Network.

  3. If your camera upload is taking too long to set up or look for photos, without giving any error message, it could be because you have too many photos in your camera roll.

  4. OneDrive cannot upload photos optimized for iCloud. To disable optimization, tap Settings > iCloud > Photos and uncheck Optimize Storage.

Learn more

Upload HEIF and HEVC photos and videos to OneDrive

Manually upload files or photos to OneDrive in iOS

Troubleshoot OneDrive for iOS app problems

Need more help?

Online

Get online help
See more support pages for OneDrive and OneDrive for work or school.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

OneDrive Admins can also view the OneDrive Tech Community, Help for OneDrive for Admins.

Microsoft virtual support agent icon

Contact Support
If you still need help, contact support through your browser or shake your mobile device while you're in the OneDrive app.

OneDrive Admins can contact Microsoft 365 for business support.

Office 365 community forums

Got feedback?
OneDrive UserVoice is your place to suggest the features you'd like to see us add to OneDrive. While we can't guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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