Wednesday, July 12, 2017

Office Communicator 2007 Error ID: 16387

Office Communicator 2007 Error ID: 16387

Details

Product:

Office Communicator 2007, Office Communicator 2007 R2

Version:

2.0, 3.0

Source:

Office Communications Server

ID:

16387

Message

An error occurred during the call

Explanation

The user cannot join the call or conference.

Cause

Possible causes of this error message include:

  • You are trying to contact a person using a communication mode, such as a Communicator Call or Video Call, that is not supported by the person's client software.

Resolution

If the contact's client software does not support audio or video calls, use IM or e-mail for contacting the person.

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