Add, change or remove an emergency location for your organization

Depending on the number of physical locations in your organization you can create emergency locations for buildings, floors, and offices to create a more specific emergency address. See, What are emergency locations and addresses?.

Want to know how to get PSTN Calling and how much it costs, see Skype for Business add-on licensing.

Add an emergency location to an emergency address

1. Sign in to Office 365 with your work or school account.

2. Go to the Office 365 admin center > Skype for Business.

3. In the left navigation go to Voice > Emergency locations > select the emergency address that you want to add a location for.

   IMPORTANT: For you to see the Voice option in the left navigation in the Skype for Business admin center, you must first buy at least one Enterprise E5 license, one Skype for Business Cloud PBX add-on license, or one Skype for Business PSTN Conferencing add-on license.

4. In the Action pane, under Associated locations, click Change.

5. In the Locations associated with > Add new and in Enter another associated location. For example, put in "Building 64 Floor 1" and click Check.

6. Click Save.

Change an emergency location for an emergency address

1. Sign in to Office 365 with your work or school account.

2. Go to the Office 365 admin center > Skype for Business.

3. In the left navigation go to Voice > Emergency locations > select the emergency address that you want to add a location for.

4. In the Action pane, under Associated locations, click Change.

5. In the Locations associated with click the link for the location in the list and in Change associated location details. For example, put in "Building 64 Floor 1" and click Check.

6. Click Save.

Remove an emergency location from an emergency address

1. Sign in to Office 365 with your work or school account.

2. Go to the Office 365 admin center > Skype for Business.

3. In the left navigation go to Voice > Emergency locations > select the emergency address that you want to add a location for.

4. In the Action pane, under Associated locations click Remove.

5. Click Save.

See Also

Skype for Business Online PSTN services use terms

Emergency calling terms and conditions