Use a screen reader to save an image or attachment from an email in mail

This article is for people with visual impairments who use a screen reader program with the Office products and is part of the Office Accessibility content set. For more general help, see Office Support home.

Use Mail for Windows 10 with your keyboard and a screen reader to save an attached file from an email to your device. We have tested it with Narrator, but it might work with other screen readers as long as they follow common accessibility standards and techniques.

Notes: 

• New Microsoft 365 features are released gradually to Microsoft 365 subscribers, so your app might not have these features yet. To learn how you can get new features faster, join the Office Insider program.

• To learn more about screen readers, go to How screen readers work with Microsoft Office.

Save an attachment from an email

1. Open the email message that contains the attachment you want to save to your device.

2. Do one of the following:

   • To save all attachments in the mail to the same folder, press the Tab key until you hear "Save all attachments, link," and then press Enter. The Windows Select folder dialog opens.

   • If there's only one attachment or you want to save the attachments one by one in different folders, press the Tab key until you hear "Open," followed by the attachment file name. Press Shift+F10 to open the context menu. Press the Down arrow key until you hear "Save button," and press Enter. The Windows Open file dialog opens.

3. Navigate to the folder on your device where you want to save the files, and then press Enter. The files are saved to your device.

   Note: If you want to save the attachments to your OneDrive instead, press the Tab key until you hear: "Tree view." Press the Up or Down arrow key until you hear until you hear "OneDrive," and then press Enter.

See also

Basic tasks using a screen reader with Mail

Use a screen reader to format your email text in Mail

Keyboard shortcuts in Mail

Set up your device to work with accessibility in Microsoft 365

Use a screen reader to explore and navigate Mail

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.