Monday, December 19, 2016

Office Communicator 2007 Error ID: 5001

Office Communicator 2007 Error ID: 5001

Details

Product:

Office Communicator 2007, Office Communicator 2007 R2

Version:

2.0, 3.0

Source:

Office Communications Server

ID:

5001

Message

Server Time Out

Explanation

The server has timed out.

Cause

The server has timed out and stopped responding. Possible causes include:

  • You are trying to contact a person using a communication mode, such as a Communicator call or a video call, that is not supported for the contact. For example, you can only communicate with public IM contacts using instant messaging. Placing a Communicator call or video call to a public IM contact will result in a 5001 error.

Resolution

Wait a few minutes and try again. If you are trying to contact a person using a Communicator or video call, try to contact the person using IM or e-mail. If the problem continues, contact your administrator.

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