Saturday, October 16, 2021

Enable or disable yammer email and phone notifications

To alert you to new activity in relevant conversations, Yammer sends notifications either by email, or—if you use Yammer on your mobile device—through push notifications. By default, Yammer sends you notifications for many types of activity in your network. To avoid overloading yourself, select which notifications you want to receive.

By default, email notifications and device push notifications are sent after a short delay. For information about the notification delay logic, see the FAQs section.

If you receive a notification and don't respond by reading the new activity on Yammer , you won't receive further notifications for the same thread. This prevents notifications from piling up when you are away from Yammer for a length of time.

Note: Your IT admins or community admins might sometimes send you notifications in Yammer and by email about your account and activity updates, such as essential announcements, outside of your preferred email notification settings. Admins must use new Yammer to send essential announcements, although users on both new and classic Yammer will receive them. Please contact your community admin if you have questions about an email notification outside of your preferred email notification settings.

Control which notifications you get in email

  1. Do one of the following:

    • In new Yammer, select the Settings button in the header, and then select Edit Settings.

      Yammer settings

    • In classic Yammer, select the Settings button Yammer Classic Settings icon in the left navigation, and select Edit Settings.

  2. Under Account Settings, select the Notifications tab.

    • If you are a member of multiple networks, you must change email notifications on each network. Select a network name to see the notifications settings for that network.

    Important: These notification settings only apply to email notifications. To change the notifications you receive on your phone, see the next two sections of this article.

  3. Select the notifications you want, clear the ones you don't want, and then select Save.

The following table explains each option.

Label

What's included

There are updates from my groups (daily)

These emails, with the subject Updates from yammer groups, are sent daily, and include a line for each update in each group you belong to.

I receive a message in my inbox

An email is sent for each piece of content that goes to your Yammer inbox.

Note: Community admins might sometimes choose to send essential announcements notifications by email. Admins must use new Yammer to send essential announcements, although users on both new and classic Yammer will receive them. Please contact your community admin if you have questions about an email notification outside of your preferred email notification settings

I get new followers

These emails have the subject You have a new follower on Yammer.

I install a new application

An email is sent the first time you sign in to a new Yammer application.

I log in from somewhere new

An email is sent the first time you successfully sign in to Yammer from a new device.

I post a message via email

If you post to a Yammer group by email rather than from Yammer , you can opt to receive a confirmation email before the message is posted. These emails have the subject Yammer: confirm your post.

Someone invites me to a group

When someone adds or invites you to a Yammer community or group, you get an email message with a link to take you directly to that community or group in Yammer .

Someone likes messages I posted (daily)

This is a daily summary of conversations which your coworkers have liked, with the subject UserNames like your messages on Yammer.

Someone requests to join a private group I administer

When someone requests to join the private group, as the admin of the group you get an email so that you can authorize or deny this request.

There are highlights from groups I haven't joined (weekly)

This is a weekly digest of what's been posted in public groups you haven't joined. The purpose of this is to surface trending content so you're not missing out on what others find important. This digest doesn't include content from any groups you've joined, anything in your Yammer Inbox, or anything you're read already.

There are new suggestions for people to follow (weekly)

If Yammer found any members of your network that you might be interested in, a weekly email is sent listing them.

Tips and important updates about Yammer features are available

When new features are released, the Yammer team sends a brief message describing the change.

Control which notifications you get on your Android phone

You can turn notifications on or off, select how you're notified, and choose specific groups to receive notifications from.

  1. In the Yammer app on your phone, open the menu, and select Settings.

    Yammer on Android Settings options

  2. In the Notifications section, select whether you want to receive any push notifications from Yammer.

    If you select to receive notifications:

    1. Select how you want to receive the notification: Vibrate, LED, or Sound.

    2. If you want to receive notifications when a new thread is posted in a group, select Push Notifications for Groups, and select the groups.

Control which notifications you get on your iOS phone

  1. Turn on notifications for Yammer on your phone.

    • In your phone, go to Apps > Yammer > Settings, and select Notifications.

      iOS Yammer Settings menu

  2. Select which Yammer notifications you want to receive.

    1. In the Yammer app, at the bottom, select More.

      iOS Yammer page that lists more options

    2. Tap Group Push Notifications. You'll see the list of all the groups you're subscribed to.

      iOS Yammer page for selecting groups to receive notifications from

    3. Move the toggle to On for groups that you want to receive notifications for.

FAQs

Q: How do notifications for an All Company announcement differ from those for a group announcement?

A: Announcements sent to the All Company group are immediately sent to all users' Yammer Inboxes and to all users via email, irrespective of your notification settings. If you haven't read the announcement in Yammer web or mobile applications within the specific delay interval explained in the next question, a push notification is also sent to the mobile app.  

Group announcements also generate notifications to the Yammer inboxes of all group members, but only send email and mobile notifications to users if:

  • The user has selected to receive notifications when they receive content in their Yammer inbox.

  • The user hasn't read the announcement post in Yammer web or mobile applications within the specific delay interval explained in the next FAQ.

Q: I have my email notifications from Yammer turned off, yet I sometimes receive email notifications for announcements. Why am I receiving email notifications outside of my preferred notification settings? 

A: Community admins increasingly use announcements to distribute important information to all community members. When users have their email notifications from Yammer turned off, they could end up missing these important or essential updates from the community admins. Hence, there are times when a community admin may choose to send you email notifications for essential announcements outside of your preferred notification settings, so they can be assured that their message was distributed to all community members.  

Q: What is the notification delay logic?

A: The length of the notification delay interval (the time Yammer waits for a user to read new content before sending a notification) depends on whether the user accesses Yammer from a computer or a mobile device.

If a user is on a computer and is active on the web, email notifications are delayed for 15 minutes. Notifications to users on mobile applications are delayed 20 minutes.

Q: When does a thread become an unread push notification?

A: A push notification (subject to delay logic) goes out when there's activity on any Yammer inbox conversation that makes the thread state change from read to unread AND is not a direct reply, an @mention, or a private message.

Q: Can I post to Yammer via email?

A: Yes. You can email to a Yammer group or Yammer user, and you can reply to a notification email.

  • To email a new message or forward a message to a Yammer group, use the email address group_name+network_name@yammer.com. If there are spaces or punctuation marks in the group name, just omit them. For example, if your Yammer domain is Contoso.com, and you want to email to the Marketing Team, use the address marketingteam+contoso.com@yammer.com.

    To make sure you get the address correct, you can look up the group's email address. On the home page of a Yammer group, in the Access Options section, select Post to this group by email, and you'll see the address.

    Group access options, including subscribing, posting by email, and embedding a feed

  • To email a new message or forward a message to an individual on Yammer, use the email address first_part_of_user's_Yammer_email_address+network_name@yammer.com. For example, to send a mail to Yammer to LisaG@Contoso.com, use the email address lisag+contoso.com@yammer.com.

Q: I'm subscribed to a group via email. What happens to my group subscription?

A: When you subscribe to a group by email you will receive notifications for new conversations in that group, direct replies, @mentions, and when a message reply causes a thread to go from seen to unseen.

Q: Can admins set default email settings for a network?

A: No, the only email settings an admin can change are whether emails sent by Yammer must be confirmed before sending and the logo included in email messages that Yammer sends. Users control their own email notification settings.

Q: Can I unsubscribe myself from Yammer?

A: When your organization is using Yammer, you can't unsubscribe yourself. However, you can stop receiving notifications from Yammer in email. Just uncheck all the boxes on the Notifications tab in your Yammer settings. You'll still be able to go to Yammer to see any messages, but won't get any emails.

Q: Why do I keep getting emails after I've unchecked all the email notifications?

A: You may get email notifications if you have more than one identity in Yammer. To see if this applies to you, open a new message and type the first few characters of your name. If autocomplete shows your name more than once, you have more than one identity.

Your Yammer network admin can remove the extra identities. To find your Yammer network admin, click the Yammer Settings icon, click People, and then click View network admins.

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