Change password in outlook web app

You can change your password in Outlook Web App in just a few steps.

This article is for Outlook Web App, which is used by organizations that manage email servers running Exchange Server 2013 or 2010. If you're using Microsoft 365 or Exchange Server 2016, your email program is Outlook on the web. For help with Outlook on the web, see Get help with Outlook on the web.

How do I change my password?

1. In a web browser, sign in to Outlook Web App using the URL provided by the person who manages email for your organization. Enter your user name and password, and then select Sign in.

2. Select Settings > Change password.

3. Follow the instructions on the Change password page.

What else do I need to know?

• If you also connect to your account from a phone or a tablet, you also need to update the password in the settings on that device to match your new password. Similarly, you also need to update the password in the settings of any other desktop email application you might be using (for example, Apple Mail or Mozilla Thunderbird).

• To help make your password more secure, you can:

  • Use a minimum of eight characters (your account might require more or less).

  • Use a mix of capital and lowercase letters.

  • Use numbers as well as letters.

  • Use punctuation or other non-alphanumeric characters.

• Most email accounts require a minimum number of characters or a minimum level of complexity for passwords. The requirements are set by your administrator. For information about the password requirements for your account, contact your helpdesk.

• Depending on your mailbox settings, you might not be able change your password using the Options page. If you can't change your password using Options, contact your helpdesk.

See Also

Change email account settings (in Outlook on a PC)

Update your password in Outlook 2016 for Mac