this video isn t available when external user views shared stream video

Symptoms

In Microsoft Stream, you share a video to an external or Azure Business to Business user. When the user tries to access the video, they see the following error message: 

This video isn't available.

There's something wrong with the video ID for this page.

Cause

This error occurs because Stream can't currently share to external users. This includes Azure Business to Business users.

Solution/Workaround

To work around this issue, store the video in another location. For example, add the video to a SharePoint Online or OneDrive for Library location that enables external sharing, and then share the video to the external users.