Restore a deleted communication history item in Business Contact Manager

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To restore the link to a deleted communication history item that has been deleted from the Communication History view of a record or from the Communication History folder, move it from the Business Contact Manager Deleted Items folder back to the Communication History folder. A communication history item that is still linked to another undeleted record is not deleted; you can relink the item from the Communication History folder.

Communication history items that are linked to deleted records and not linked to any other records are, by default, also deleted. To restore communication history items that are linked to a deleted record, you must first restore the record.

Restore deleted communication history items

1. On the Go menu, click Folder List.

2. In the Folder List pane, click the plus sign beside Business Contact Manager, and then click Deleted Items.

3. Drag the communication history item that you want to restore to the Communication History folder, in the Folder List pane.

Note: If the database owner has emptied the Deleted Items folder, you cannot restore the communication history item.

Restore communication history items that are linked to a deleted record

1. On the Go menu, click Folder List.

2. In the Folder List pane, click Business Contact Manager, and then click Deleted Items.

3. Drag the record containing the communication history items that you want to restore to the Communication History folder, in the Folder List pane.

Note: Communication history items must be linked to a record. After you restore the record, link the communication history item to another record before you delete the original record.