Download and install or reinstall Office 365 or Office 2016 on your PC or Mac

Before you begin:

Make sure your computer meets the system requirements.
For the 64-bit version of Office, skip to the more detailed Step-by-step installation instructions below.
If you got Office through your company's Microsoft Home Use Program benefit, follow the steps in Install or reinstall Office through the Home Use Program (HUP).

Have an Office product key?

Not all versions of Office include a key, but if yours did, be sure to redeem it first at office.com/setup.

Don't have Office yet?

Install Office

STEP 1:
Go to www.office.com/signin and sign in with the Microsoft account, or the work or school account you use with Office.

Screenshot of sign in page for installing Office

Tip: If you can't remember your account information, see I forgot the username or password for the account I use with Office.

STEP 2:
Select Install Office.

Screenshot showing Install Office button

Tip: Depending on your browser speed, you may have to wait a few seconds before the Install Office button appears in the upper-right corner.

STEP 3:
PC install:
Depending on your browser, click Save, Run, Setup, or Save File from the bottom of your screen.

Mac install:
Open Finder >Downloads. Double-click Microsoft_Office_2016_Installer.pkg.

Want to reinstall or install Office on another computer? Go back to Step 1. Still having trouble installing? Try using the Step-by-step instructions below.

Step-by-step instructions for installing Office on a PC or Mac

The following steps includes instructions for installing or reinstalling Office in a different language, and installing the 64-bit version of Office on a PC. (Office 2016 for Mac only installs a 64-bit version).

The steps below differ if your Office product is part of an Office for home or Office for business plan so select the correct tab for your product.

Not sure what plan you have?

Click here to see what products are included in Office for home and Office for business plans.

Office for home

Office 365 subscriptions: These include the fully installed Office applications.

  Office 365 Home
  Office 365 Personal
  Office 365 University

Office 2016 or Office 2013 versions available as one-time purchases: These include the fully installed Office applications.

  Office Home & Student
  Office Home & Business
  Office Professional
  Office Professional Plus*

Tip: * If you have Office Professional Plus through your company's subscription to the Home Use Program, see Office through the Home Use Program (HUP).

Stand-alone Office 2016 or 2013 apps available as one-time purchases

  Word
  Excel
  PowerPoint
  OneNote
  Outlook
  Access
  Publisher
  Project
  Visio

Office for business

Office 365 Subscriptions: These include the fully installed Office applications.

Office 365 Business
Office 365 Business Premium

Office 365 Education E5

  Office 365 ProPlus
  Office 365 Enterprise E3
  Office 365 Enterprise E4
  Office 365 Enterprise E5

  Office 365 Nonprofit Business Premium
  Office 365 Nonprofit E3
  Office 365 Nonprofit E5

Office 365 U.S. Government Community G3
Office 365 U.S. Government Community G5

Project Online Professional
Project Online Premium

Visio Pro for Office 365

Office 365 Subscriptions without fully installed Office applications:

Tip: With these Office 365 subscriptions, you don't have anything to install, but you can access and use online versions of Office in your web browser. Learn how to Get started with Office Online in Office 365.

Office 365 Business Essentials

Office 365 Enterprise E1

Office 365 Education

Office 365 Nonprofit Business Essentials
Office 365 Nonprofit E1

Office 365 U.S. Government G1

Project Online Essentials

Volume license versions of Office 2016 or Office 2013

Office Professional Plus

Office for home Office for business

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Install on a PC (Office for home)

Tip: For Office 365 Home subscribers only: You can install Office on up to 5 PCs or Macs. Share your other four installs with friends or family, or use the same Microsoft account to install Office on your other computers. The steps to install are the same.

For a one-time purchase of Office 2016 such as Office Home & Student, Office Home & Business, or Office Professional: You can install Office on only one computer. However, you may transfer Office 2016 to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable.

Before you begin: Did you redeem your product key and associate Office with a Microsoft account?

Not every purchase of Office includes a key, but if this is a new copy of Office and you got a key sent to you electronically or it was included in your packaging, you need to redeem it first. (If you've already done this, go to Step 1: Sign in to My Office Account.)

1. Go to https://setup.office.com/ and follow the prompts to sign in (or create a new Microsoft account).

Tip: Your Microsoft account is the combination of an email address and password you use to sign in to services like Outlook.com, Hotmail.com, Xbox LIVE, OneDrive, or Windows Phone. If you use any of these services, you already have a Microsoft account. Use this same account when you sign in to Office, or create a new one.

To create a new Microsoft account, on the sign in page select No account? Create one! You can use a phone number, an email account you commonly use, or get a new @outlook.com email address.

For more information about Microsoft accounts, see Microsoft account help.

2. Enter your product key and follow the rest of the prompts to redeem your product.

Example of an Office product key:

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Step 1: Sign in to My Office Account to begin installing Office

1. Go to My Office Account at www.office.com/myaccount. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. If you're signed in with a different account, sign out of that and then sign in again with the correct Microsoft account.

Note: You must be signed in with this account to install or reinstall, and to manage your Office software.

If your sign in was unsuccessful try signing in again with the correct account, or see "This is the right place to install and re-install Office" for a list of options, including what to try if you can't remember your Microsoft account.

Screenshot of My Account sign in page where you enter the Microsoft account you use with Office

2. Select Install. (If you have an Office 365 subscription you'll need to select Install > and then on the next page, select Install.)

This will start the installation of the 32-bit version of Office on your PC using the language you selected when you redeemed the product.

- OR -

Screenshot of Install page on My Account

To install the 64-bit version or a different language, click the link Language, 32/64-bit, and other install options.

From the Language drop-down list, select the language you want.

Note: For more information about changing languages if you've already installed Office, see Choose or permanently change the language of your Office installation. If you'd like to install language packs for additional display, help, or proofing tools, see Language Accessory Pack for Office 2016.
From the Version drop-down list, select the version, such as Office - 64-bit. If you're not sure which version is right for you, see Choose between the 32-bit or 64-bit version of Office.

Important: If you already installed the 32-bit version of Office, you'll need to uninstall it before installing the 64-bit version, and vice versa. To uninstall Office, see Uninstall Office from a PC.
Select Install.

Screenshot showing Language and version options and Install button

Step 2: Install Office

1. Depending on your browser, click Save (in Edge), Run (in Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? Click Yes.

Screenshot of browser options: in Internet Explorer click Run, in Chrome click Setup, in Firefox click Save File

The install begins.

Window showing progression of Office install

2. Your install is finished when you see the phrase, "You're all set! Office is installed now" and an animation plays to show you where to find Office applications on your computer.

Follow the instructions in the window, for example Click Start > All Apps to see where your apps are, and select Close.

Office is installed now. Select Close

Step 3: Activate Office

1. Start using an Office application right away by opening any app such as Word or Excel.

In most cases, Office is activated once you start an application and after you click Accept agreeing to the License terms.

Accept the License Agreement terms by clicking Accept

2. Office might activate automatically. However, if you see the Microsoft Office Activation Wizard, follow the prompts to activate Office.

If you need activation help, see Activate Office 365, Office 2016, or Office 2013.

Shows the Microsoft Office Activation Wizard

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Troubleshooting

The following are some common installation issues. If your issue isn't listed, see Troubleshoot installing Office 2016 or Office 2013.

Office is taking very long to install, or you received an error during install

If Office seems to be taking a very long time to install, there could be a problem with your internet connection. For possible solutions, see Why is Office taking so long to install? You may also want to try installing Office using the Office 2016 offline installer.
I received an error message: If you got an error message while trying to install Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If there wasn't a link, see Troubleshoot installing Office 2016 or Office 2013.

My Install button is grayed out or isn't working

If your Install button is grayed out, see Install button doesn't install Office.

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Were these steps helpful? If so, please let us know at the bottom of this topic. If they weren't, and you're still having trouble installing Office, tell us what you were trying to do and where you had difficulties. We'll use your feedback to double-check our steps and provide additional information.

Install on a Mac

Before you begin: Did you redeem your product key and associate Office with a Microsoft account?

1. Go to https://setup.office.com/ and follow the prompts to sign in (or create a new Microsoft account).

Tip: Your Microsoft account is the combination of an email address and password you use to sign in to services like Outlook.com, Hotmail.com, Xbox LIVE, OneDrive, or Windows Phone. If you use any of these services, you already have a Microsoft account. Use this same account when you sign in to Office, or create a new one. To create a new Microsoft account, on the sign in page select No account? Create one! You can use a phone number, an email account you commonly use, or get a new @outlook.com email address.

For more information about Microsoft accounts, see Microsoft account help.

2. Enter your product key and follow the rest of the prompts to redeem your product.

Example of an Office product key:

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Step 1: Sign in and install Office

Go to My Office Account at www.office.com/myaccount. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. If you're signed in with a different account, sign out of that and then sign in again with the correct Microsoft account.

Tip: Your Microsoft account is the combination of an email address and password that you use to sign in to services like Hotmail, OneDrive, Windows Phone, Xbox LIVE, and Outlook.com. If you use any of these services, you already have a Microsoft account that you can use, or you can create a new account. Learn more about a Microsoft account. You must be signed in with this account to install and manage (including reinstall) your Office software.

If your sign in was unsuccessful try signing in again with the correct account, or see "This is the right place to install and re-install Office" for a list of options, including what to try if you can't remember your Microsoft account.

Tip: If your sign in was unsuccessful try signing in again with the correct account, or see "This is the right place to install and re-install Office" for a list of options, including what to try if you can't remember your Microsoft account.
On the My Account page, under the name of your subscription, select Install.
On the next page, under Install information, select Install to begin downloading the installation package.
Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg (the name might vary slightly).

Tip: If you see an error that says the Microsoft_Office_2016_Installer.pkg can't be opened because it is from an unidentified developer, wait 10 seconds and then try double-clicking the installer package again. If you're stuck at the Verifying…. progress bar, close or cancel the progress bar and try again.
On the first installation screen, select Continue to begin the installation process.
Review the software license agreement, and then click Continue.
Select Agree to agree to the terms of the software license agreement.
Choose how you want to install Office and click Continue.
Review the disk space requirements or change your install location, and then click Install.

Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.
Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)
The software begins to install. Click Close when the installation is finished. If Office installation fails, see What to try if you can't install or activate Office 2016 for Mac.

Step 2: Launch an Office for Mac app and start the activation process

Click the Launchpad icon in the Dock to display all of your apps.
Click the Microsoft Word icon in the Launchpad.
The What's New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office 2016 for Mac. If Office activation fails, see What to try if you can't install or activate Office 2016 for Mac.

Were these steps helpful? Please leave us a comment.

Installation notes

Can I install Office 2016 for Mac and Office for Mac 2011 on the same computer?

Yes, you can install and use Office 2016 for Mac and Office for Mac 2011 at the same time. However, we recommend that you uninstall Office for Mac 2011 before you install the new version just to prevent any confusion.

To uninstall Office for Mac 2011, follow the steps in Uninstall Office 2011 for Mac.

How do I pin the Office app icons to the dock?

Go to Finder > Applications and open the Office app you want.
In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock.

Can I install Office on my iPhone or iPad?

Yes, see Install and set up Office on an iPhone or iPad. You can also set up email on an iOS device (iPhone or iPad).

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For a PC (Office for business)

Sign in with your work or school account at https://portal.office.com/OLS/MySoftware.aspx.

Note: If you're unable to sign in you may be signing in to the wrong Office 365 service, see Where to sign in to Office 365.

If you don't see Office listed, your plan probably doesn't include Office applications. If you know your plan includes Office, you may not have a license assigned, see What Office 365 product or license do I have? If Office is not listed ask your Office 365 administrator to assign a license to you.
Select a Language, and accept the default to install 32-bit, or select Advanced and choose 64-bit from the drop-down list. If you're not sure which version to install, see Choose the 64-bit or 32-bit version of Office 2016.

Important: If you currently have the 32-bit version of Office installed on your PC, you'll need to uninstall that version before you can proceed with installing the 64-bit version and vice versa.
Select Install.
Depending on your browser, go to the install pop-up that appears and click Save (in Edge), Run (in Internet Explorer) Setup (in Chrome), or Save File (in Firefox).

If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? Click Yes.
The install begins.
Your install of Office 2016 is finished when you see the phrase, You're all set! Office is installed now and an animation plays to show you where to find Office applications on your computer. Follow the instructions in the window, for example Click Start > All Apps to see where your apps are, and select Close.
Start using an Office application right away by opening any app such as Word or Excel. In most cases, Office is activated once you start an application and after you agree to the License terms by clicking Accept.

Were these steps helpful? Please leave a comment.

Leave us a comment

For a Mac (Office for business)

Step 1: Sign in and install Office

Sign in with your work or school account at https://portal.office.com/OLS/MySoftware.aspx.
On the Office page page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.
Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg. (The name might vary slightly.)

Tip: If you see an error that says the Microsoft_Office_2016_Installer.pkg can't be opened because it is from an unidentified developer, wait 10 seconds and then try double-clicking the installer package again. If you're stuck at the Verifying…. progress bar, close or cancel the progress bar and try again.
On the first installation screen, select Continue to begin the installation process.
Review the software license agreement, and then click Continue.
Select Agree to agree to the terms of the software license agreement.
Choose how you want to install Office and click Continue.
Review the disk space requirements or change your install location, and then click Install.

Note: If you want to only install specific Office apps and not the entire suite, click the Customize button and uncheck the programs you don't want.
Enter your Mac login password, if prompted, and then click Install Software. (This is the password that you use to log in to your Mac.)
The software begins to install. Click Close when the installation is finished. If Office installation fails, see What to try if you can't install or activate Office 2016 for Mac using Office 365 for business.

Step 2: Launch an Office for Mac app and start the activation process

Click the Launchpad icon in the Dock to display all of your apps.
Click the Microsoft Word icon in the Launchpad.
The What's New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office 2016 for Mac. If Office activation fails, see What to try if you can't install or activate Office 2016 for Mac using Office 365 for business.

Were these steps helpful? Please leave a comment.

Installation notes

Keep in mind:

You may need to check in with your organization's technical support team before installing apps.
If you're not sure you have a license to install Office 2016 for Mac, see What Office 365 business product or license do I have?

Can I install Office 2016 for Mac and Office for Mac 2011 on the same computer?

To uninstall Office for Mac 2011, follow the steps in Uninstall Office 2011 for Mac.

How do I pin the Office app icons to the dock?

Go to Finder > Applications and open the Office app you want.
In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock.

Can I install Office on my iPhone or iPad?

Yes, see Install and set up Office on an iPhone or iPad. You can also set up email on an iOS device (iPhone or iPad).

Microsoft Office Tutorials

Monday, May 1, 2017