Troubleshoot installing Office 365, Office 2016, and Office 2013

The issues you encounter when trying to install Office 2016 or Office 2013 and how you fix them depends on whether your product is part of an Office for home or Office for business plan. Additionally, with Office for business plans, there are certain things only an Office 365 admin can do. If you're the admin in your organization, you should also click the Office 365 Admin tab in this topic, below, to find help for your particular issue.

Not sure what plan you have?

Click here to see what products are included in Office for home or Office for business.

Office for home

Office 365 subscriptions: These include the fully installed Office applications.

  Office 365 Home
  Office 365 Personal
  Office 365 University

Office 2016 or Office 2013 versions available as one-time purchases: These include the fully installed Office applications.

  Office Home & Student
  Office Home & Business
  Office Professional
  Office Professional Plus*

Tip: * If you have Office Professional Plus through your company's subscription to the Home Use Program, see Office through the Home Use Program (HUP).

Stand-alone Office 2016 or 2013 apps available as one-time purchases

  Word
  Excel
  PowerPoint
  OneNote
  Outlook
  Access
  Publisher
  Project
  Visio

Office for business

Office 365 Subscriptions: These include the fully installed Office applications.

Office 365 Business
Office 365 Business Premium

Office 365 Education E5

  Office 365 ProPlus
  Office 365 Enterprise E3
  Office 365 Enterprise E4
  Office 365 Enterprise E5

  Office 365 Nonprofit Business Premium
  Office 365 Nonprofit E3
  Office 365 Nonprofit E5

Office 365 U.S. Government Community G3
Office 365 U.S. Government Community G5

Project Online Professional
Project Online Premium

Visio Pro for Office 365

Office 365 Subscriptions without fully installed Office applications:

Tip: With these Office 365 subscriptions, you don't have anything to install, but you can access and use online versions of Office in your web browser. Learn how to Get started with Office Online in Office 365.

Office 365 Business Essentials

Office 365 Enterprise E1

Office 365 Education

Office 365 Nonprofit Business Essentials
Office 365 Nonprofit E1

Office 365 U.S. Government G1

Project Online Essentials

Volume license versions of Office 2016 or Office 2013

Office Professional Plus

Office for home Office for business Office 365 admin

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Select from the issues below:

How do I download and install Office?

If you're looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac.

If you want to download and install Office 2013 or Office for Mac 2011, see Install Office 2013 on a PC or Office for Mac 2011.

How do I reinstall Office?

If you're reinstalling Office on a different computer than the one where you originally installed Office, note the following:

For Office 365 subscriptions: We recommend you first deactivate the install you don't need anymore and then uninstall it from that PC or Mac. See Deactivate an Office 365 Home, Personal, or University install. Remember, with Office 365 Home, you can install Office on up to 5 PCs or Macs; with Office 365 Personal you can only install Office on 1 PC or 1 Mac; and with Office 365 University you can install on 2 PCs or Macs. Installing Office on more computers than what your plan allows will result in activation and unlicensed product errors.
For a one-time purchase of Office 2016 such as Office Home & Student, Office Home & Business, or Office Professional: You can install Office on only 1 PC or Mac. However, you may transfer Office 2016 (or Office 2013) to another computer that belongs to you if you experience a hardware failure or you buy a new computer. For more information, see the Microsoft License Terms for your product, or see this blog post, Office now transferable.

When you're ready to reinstall Office, sign in at https://www.office.com/signin with the same Microsoft account you originally associated with your Office product when you first installed it. You can also find installation steps here:

For the latest version of Office, see Install Office on your PC or Mac.

For Office 2013 or Office for Mac 2011, see Install Office 2013 on a PC or Office for Mac 2011.

For problems while trying to install Office

If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use this easy fix tool to uninstall Office completely. After your uninstall is complete, try reinstalling Office.

Click this easy fix button to uninstall Office.
Select your browser from the drop-down list to see how to save and then launch the file.
Select your browser


- Select your browser
- Edge
- Internet Explorer
- Chrome
- Firefox
1. At the bottom of the browser window, select Save.
2. In the next box that indicates o15-ctrremove.diagcab is finished downloading, click Open.
3. The Uninstall Office wizard launches. Select Next and follow the prompts.
4. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect.
5. After restarting your computer, you can try installing Office again.
1. At the bottom of the browser window, select Open to open the O15CTRRemove.diagcab file.
  
  If the file doesn't open automatically, choose Save > Open Folder, and then double-click the file (it should start with "O15CTRRemove") to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
4. After restarting your computer, you can try installing Office again.
1. In the lower-lower left corner select the o15CTRRemove file and from the drop down, select Show in folder.
  
  Double-click the download, o15CTRRemove to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
4. After restarting your computer, you can try installing Office again.
1. Select Save File, and then OK.
  
  In the upper-right browser window, select Show all downloads. In the Library, select Downloads > O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
4. After restarting your computer, you can try installing Office again.
To reinstall Office, follow the steps in Download and install or reinstall Office on your PC or Mac.

If Office still won't install, check that your computer meets the system requirements to install Office.

Computers running Windows Vista or Windows XP don't meet system requirements to install Office

You can't install Office 2016 or Office 2013 on computers running Windows Vista or Windows XP as these operating systems don't meet the system requirements for Office. Attempting to install Office on a computer running an unsupported operating system will result in an error. (If you're interested in learning more about the latest version of Windows, see Windows 10 specifications for details.)

If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using Office Online in Office 365 in your computer's browser. See the supported browser section on the system requirements page.

You don't want to install all the Office applications

When you install Office 2016 or Office 2013, all the applications that came with your particular Office product is installed at the same time. You can't custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don't plan to use.

Tip: If you discover you need an application that didn't come with your Office product, you have the option to purchase a stand-alone application. For example, you may decide you need Access or Outlook, but those applications weren't included in your product. To purchase a stand-alone application, go to https://products.office.com/ and do a search for the app you want to buy.

You want to install Office on a drive other than the C: drive

You can only install Office on the system drive where your operating system is installed. That's usually your C: drive.

Install the 64-bit version of Office instead of the 32-bit version

You'll get an error if you try to install the 64-bit version of Office and you currently have the 32-bit version installed (or vice versa).

Therefore, if you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, or vice versa, you'll have to uninstall the bit version you don't want and then reinstall the bit version you do want instead. Use this easy fix to uninstall Office.

Click this easy fix button to uninstall Office.
Select your browser from the drop-down list to see how to save and then launch the file.
Select your browser


- Select your browser
- Edge
- Internet Explorer
- Chrome
- Firefox
1. At the bottom of the browser window, select Save.
2. In the next box that indicates o15-ctrremove.diagcab is finished downloading, click Open.
3. The Uninstall Office wizard launches. Select Next and follow the prompts.
4. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect.
1. At the bottom of the browser window, select Open to open the O15CTRRemove.diagcab file.
  
  If the file doesn't open automatically, choose Save > Open Folder, and then double-click the file (it should start with "O15CTRRemove") to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
1. In the lower-lower left corner select the o15CTRRemove file and from the drop down, select Show in folder.
  
  Double-click the download, o15CTRRemove to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
1. Select Save File, and then OK.
  
  In the upper-right browser window, select Show all downloads. In the Library, select Downloads > O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

If you're looking for the steps to install the 64-bit version of Office 2016, see the section, Step-by-step installation instructions and select Install on a PC (Office for home) from the drop-down list.

For Office 2013, see Install Office 2013 on a PC.

If you're not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016.

Install Office through the Home Use Program

If your organization subscribes to the Home Use Program find information about how to buy and install Office at, Install or reinstall Office through the Home Use Program (HUP).

I'm a student. How do I install Office?

If you're a student or teacher, and you don't see an option to install Office through your institution, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. For more information, see Get Office 365 for free.

Install Office on a mobile device (iOS, Android, or Windows phone or tablet)

The Office apps for Android, iOS (iPhone or iPad), or Windows mobile devices are available to download from the app store for your device. For details on how to download the apps and set them up, select your device from below:

In most cases you can do basic editing on most of these devices, however if you have a qualifying Office 365 subscription, you get access to the apps extra features. See What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office 365 subscription?wt.mc_id=O365_Cons_TS_Link.

Known issues with Office and Windows 10

See Known issues with Office and Windows 10.

Office is taking very long to install

If Office is taking a long time to install you may be on a slow connection. See Office is taking long to install or Office hangs at 90% for possible solutions.

You get a KERNEL32.dll error when trying to install Office and other system requirement issues

If you're trying to install Office on a computer running Windows XP or Windows Vista, you may get an error that says the dynamic library KERNEL 32.dll can't be located. This occurs because Office 2016 and Office 2013 isn't supported on these versions of Windows. For more information, see Why can't I install Office 2013 or Office 2016 on Windows XP or Windows Vista?

If you're not sure which operating system you have, see Which Windows operating system am I running? or Find the OS X version and build number on your Mac.

Check that your computer meets the minimum system requirements to install Office. You need a computer running Windows 7, Windows 8, or Windows 10. See System requirements for Office for a list of additional requirements.

Install button doesn't install Office

If the Install button is grayed out, your Office 365 subscription might have expired. See Renew Office 365 for home.

For other solutions, see Install button doesn't install Office.

I get a "Stop, you should wait to install Office 2016" error

This error can occur if you haven't updated Office 2013 to the latest version or you have a standalone 2013 app which is already included in the newer Office 2016 suite of apps. See Error: Stop, you should wait to install Office 2016. We'll have to remove the following if you continue for steps on how to resolve.

Note, if you connect to an Exchange 2007 mailbox and don't have plans to upgrade yet, you might want to stay on Office 2013 or even uninstall Office 2016 and reinstall Office 2013 because Outlook 2016 doesn't support Exchange 2007. See Error: Unsupported version of Microsoft Exchange when you use Outlook 2016 to connect an Exchange 2007 account.

Error messages when installing Office

You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions. Try these links if you get these errors.

Not every error is listed here. If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue.

Upgrade or update Office issues

Reinstall Office 2013 after installing Office 2016

If you installed Office 2016 and you're experiencing specific compatibility issues with your Office 2016 upgrade, you can reinstall Office 2013. See Reinstall Office 2013 after an Office 2016 upgrade.

Upgrade or switch Office 365 plans

It's possible to switch between Office 365 Home, Personal, or University, or to switch from an Office 365 home plan to a business plan. For more information on how to do this, see :

How do I turn off the upgrade pop-up notification

If you're still using Office 2013 and you receive notifications to upgrade to Office 2016, you can permanently disable the notification. Follow the steps in Turn off the "upgrade to Office 2016" or "get the new Office" pop-up notification.

How do I install Office updates?

Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates.

Try, buy, or activate Office that came pre-installed on a new PC

Your pre-installed Office might be configured as a 30-day trial to Office 365, a 1-year subscription to Office 365, or a one-time purchase which can only be installed on a single PC. How you activate it depends which version you have. See Try, buy, or activate Office that's pre-installed on a new computer.

Can't find Office that should have been pre-installed on a new PC

If you know you paid for Office with your new PC and you see a dialog box that says to Try, Buy, or Activate, or the pre-installed version of Office is missing Outlook, Access, and Publisher apps, see the tab, Need help.

Where to sign in to Office 365 or My Office Account

Microsoft has more than one kind of Office 365 service and each service has its own sign-in page. Where you sign in from your web browser depends on which service you're using. See Sign in to Office or Office 365.

You forgot the account you associated with Office

In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office 365 subscription. If you don't remember what Microsoft account you associated Office with, see I can't remember the Microsoft account I use with Office.

Share your Office 365 Home subscription

See How to share your Office 365 Home subscription with up to four people.

Cancel a subscription

If you want to cancel your subscription, see Cancel Office 365 for home. For trial subscriptions, see Cancel your free trial of Office 365 Home

Troubleshoot activation failures

If you have an Office 365 plan, to keep it active, you have to sign in at least once every 30 days. If your subscription hasn't expired, Office will reactivate the subscription the next time you log in.

Also see:

Help with Office product keys

See Help with your Office product key

Deactivate an install

You can activate Office on up to five computers. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it. See Deactivate an Office 365 Home, Personal, or University install.

You can't find the Office applications after installing Office

If you can't find the Office applications after installing Office, or you're not sure your install worked, see Can't find Office applications in Windows 10, Windows 8, or Windows 7?

Office "stopped working" message appears when you start an application

You might see an "<application> stopped working" error when you try to start one of these Office 2013 or Office 2016 applications: Excel, Word, Outlook, PowerPoint, Publisher, or Visio. Older versions of add-ins might cause this type of problem.

To resolve, first make sure you installed the latest Office update.

If the application still isn't working, try the options in, Why do I get a "stopped working" message when I start my Office application?

What version of Office am I using?

See What version of Office am I using?

Where to install Office on a Mac

If you're looking for where to install Office on a Mac, see Install Office on your PC or Mac.

Download and installation issues on a Mac

For download and installation issues on a Mac, see What to try if you can't install Office 2016 for Mac.

I can't find the apps on my Mac

When you install Office 2016 for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock.

Uninstall Office for Mac

Select the version of Office you want to uninstall.

Activate Office 2016 on a Mac

To activate Office on a Mac, see Activate Office 2016 for Mac

Mac activation issues

To troubleshoot Mac activation issues, see What to try if you can't activate Office 2016 for Mac.

Install updates on a Mac

Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. To install or check for updates on your Mac, see Check for Office for Mac updates automatically

To check what the latest update is, see Update history for Office 2016 for Mac.

Install older versions of Office

For steps to install or reinstall Office 2010, see Install Office 2010. For Office 2007, see Install Office 2007.

Contact support

If you're still having trouble installing Office, see Contact Office Support.

Leave us a comment

We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further.

Try this first

To help with issues you might encounter when installing Office, download the Support and Recovery Assistant for Office 365 tool.

Recovery tool didn't help? Try one of the solutions below

Common issues

How to install Office, Project, or Visio
Problems during install
You don't see an option to install Office
You're a student or teacher and can't install Office
I don't want to install all the Office applications
I want to install Office on a different drive
Can't install on Windows Vista or Windows XP
Office install hangs or is stuck at 90%
Install 64-bit instead of 32-bit
How do I install Office on a mobile device
Known issues with Office and Windows 10

Error messages

Install button doesn't install Office
I got a KERNEL32.dll error during install
"Stop, you should wait to install Office 2016"
Error messages when installing Office

Upgrade or update issues

Upgrade to Office 2016
Reinstall Office 2013 after installing Office 2016
Turn off the upgrade pop-up notification
How do I install Office updates?

Account or sign in issues

I can't sign in
I forgot my password

Activation or unlicensed product issues

Troubleshoot activation failures
Deactivate an install

Issues after install

Can't find Office applications
Switched Office 365 plans and now can't use Office
Office "stopped working" message appears
Don't know what product or license I have

Mac install or activation issues

Where do I install Office for Mac?
Download and installation issues on a Mac
I can't find the apps on my Mac
Uninstall Office for Mac
Activate Office 2016 on a Mac
Mac activation issues
Install updates on a Mac

Additional help

Outlook, Skype for Business, or OneDrive for Business help
Contact us

My subscription includes Office, Project, and/or Visio. How do I download and install them?

If you're simply looking for the steps to download and install or reinstall the latest version of Office, see Install Office on your PC or Mac.

If you want to install Office 2013 or Office for Mac 2011, see Install Office 2013 on a PC or Office for Mac 2011.

To install Project Online Professional or Project Online Premium, see the section Download and install Project Online Desktop Client. For Visio Pro for Office 365, see Download and install Visio Pro for Office 365.

For problems while installing Office

Click this easy fix button to uninstall Office.
Select your browser from the drop-down list to see how to save and then launch the file.
Select your browser


- Select your browser
- Edge
- Internet Explorer
- Chrome
- Firefox
1. At the bottom of the browser window, select Save.
2. In the next box that indicates o15-ctrremove.diagcab is finished downloading, click Open.
3. The Uninstall Office wizard launches. Select Next and follow the prompts.
4. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect.
5. After restarting your computer, you can try installing Office again.
1. At the bottom of the browser window, select Open to open the O15CTRRemove.diagcab file.
  
  If the file doesn't open automatically, choose Save > Open Folder, and then double-click the file (it should start with "O15CTRRemove") to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
4. After restarting your computer, you can try installing Office again.
1. In the lower-lower left corner select the o15CTRRemove file and from the drop down, select Show in folder.
  
  Double-click the download, o15CTRRemove to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
4. After restarting your computer, you can try installing Office again.
1. Select Save File, and then OK.
  
  In the upper-right browser window, select Show all downloads. In the Library, select Downloads > O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
4. After restarting your computer, you can try installing Office again.
To reinstall Office, follow the steps in Download and install or reinstall Office on your PC or Mac.

If Office still won't install, check that your computer meets the system requirements to install Office.

You don't see an option to install Office, check if you have a license

If you're not already signed in, go to http://portal.office.com and sign in with your work or school account.

Note: If you're unable to sign in with your work or school account, you may be signing in to the wrong Office 365 service, see Where to sign in to Office 365.
From the browser header, go to Settings > My app settings > Office 365.
On the My account page, select Subscriptions.

You'll see the services that you're licensed to use, such as the latest desktop version of Office, SharePoint Online or OneDrive for Business, and Exchange Online. If you don't see The latest desktop version of Office in the list (or Project or Visio if your organization has a plan that includes those applications) your admin probably hasn't assigned an Office license to you. If you're an admin, see Assign licenses to users in Office 365 for business. For more information, see What Office 365 business product or license do I have?

If you have a license, then you're ready to Install Office on your PC or Mac, (or Project Online Desktop Client or Visio Pro for Office 365).

Not all Office 365 subscription plans come with the fully installed Office applications. See the bottom of the Office for business column for a list of plans that don't include the Office desktop client. If your organization has one of these Office 365 plans, the Office 365 admin can switch to a different Office 365 plan or subscription or buy another Office 365 for business subscription for users in an organization who require the full version of Office.

If you're an admin and you aren't sure what plan you have, follow the steps in What Office 365 for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans.

You're a student or teacher and don't see an option to install Office

If you're a student or teacher and don't see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. All you need to get started is a valid school email address. For more information, see Get Office 365 for free.

Be sure to check the System requirements for Office. For example, you can't install Office on computers running Windows Vista or Windows XP, or on devices that aren't running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer's browser.

You don't want to install all the Office applications

You want to install Office on a drive other than the C: drive

You can only install Office on the system drive where your operating system is installed. That's usually your C: drive.

Computers running Windows Vista or Windows XP don't meet system requirements to install Office

Office install hangs or is stuck at 90%

If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. See Office is taking long to install or Office hangs at 90% for possible solutions.

Install the 64-bit version of Office instead of the 32-bit version

If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office. To uninstall the 32-bit version use this easy fix to uninstall Office.

Click this easy fix button to uninstall Office.
Select your browser from the drop-down list to see how to save and then launch the file.
Select your browser


- Select your browser
- Edge
- Internet Explorer
- Chrome
- Firefox
1. At the bottom of the browser window, select Save.
2. In the next box that indicates o15-ctrremove.diagcab is finished downloading, click Open.
3. The Uninstall Office wizard launches. Select Next and follow the prompts.
4. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect.
1. At the bottom of the browser window, select Open to open the O15CTRRemove.diagcab file.
  
  If the file doesn't open automatically, choose Save > Open Folder, and then double-click the file (it should start with "O15CTRRemove") to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
1. In the lower-lower left corner select the o15CTRRemove file and from the drop down, select Show in folder.
  
  Double-click the download, o15CTRRemove to run the easy fix tool.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.
1. Select Save File, and then OK.
  
  In the upper-right browser window, select Show all downloads. In the Library, select Downloads > O15CTRRemove.diagcab, and then select the folder icon. Double-click the O15CTRRemove.diagcab.
2. The Uninstall Microsoft Office wizard launches. Select Next and follow the prompts.
3. When you see the Uninstallation successful screen, follow the prompt to restart your computer for the changes to take effect. Select Next.

For steps to install the 64-bit version of Office 2016, see the section, Step-by-step installation instructions and select Install on a PC (Office for home) from the drop-down list.

For Office 2013, see Install Office 2013 on a PC.

If you're not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016.