Friday, July 28, 2017

Create DNS records at Hover for Office 365

Create DNS records at Hover for Office 365

Contributors: Peter Baumgartner

Check the Domains FAQ if you don't find what you're looking for.

If Hover is your DNS hosting provider, follow the steps in this article to verify your domain and set up DNS records for email, Skype for Business Online, and so on.

These are the main records to add. Follow the steps below or watch the video. (Need more help? Get support.)

After you add these records at Hover, your domain will be set up to work with Office 365 services.

To learn about webhosting and DNS for websites with Office 365, see Use a public website with Office 365.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Add a TXT record for verification

Before you use your domain with Office 365, we have to make sure that you own it. Your ability to log in to your account at your domain registrar and create the DNS record proves to Office 365 that you own the domain.

Note:  This record is used only to verify that you own your domain; it doesn't affect anything else. You can delete it later, if you like.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Choose Add New.

    Hover-BP-Configure-1-4

  5. In the boxes for the new record, select TXT for the Record Type, and then type or copy and paste the values from the following table.

    Hostname

    Record Type

    Value

    @

    TXT

    MS=msXXXXXXXX

    Note: This is an example. Use your specific Destination or Points to Address value here, from the table in Office 365.
    How do I find this?

    Hover-BP-Verify-1-1

  6. Choose Save.

    Hover-BP-Verify-1-2

  7. Wait a few minutes before you continue, so that the record you just created can update across the Internet.

Now that you've added the record at your domain registrar's site, you'll go back to Office 365 and request Office 365 to look for the record.

When Office 365 finds the correct TXT record, your domain is verified.

  1. Go to the Domains page.

  2. On the Domains page, choose the domain that you are verifying.

    O365-BP-Verify-1-2

  3. On the Setup page, choose Start setup.

    O365-BP-Verify-1-3

  4. On the Verify domain page, choose Verify.

    O365-BP-Verify-1-4

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Back to top

Add an MX record so email for your domain will come to Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Choose Add New.

    Hover-BP-Configure-1-4

  5. In the boxes for the new record, select MX for the Record Type, and then type or copy and paste the values from the following table.

    Hostname

    Record Type

    Priority

    Hostname

    @

    MX

    0

    For more information about priority, see What is MX priority?

    <domain-key>.mail.protection.outlook.com

    Note: Get your <domain-key> from your Office 365 portal account.
    How do I find this?

    HoverBP-Configure-2-1

  6. Choose Save.

    HoverBP-Configure-2-2

  7. If there are any other MX records, use the following two-step process to remove each of them:

    First, mousing over a record that you want to remove, choose Delete.

    HoverBP-Configure-2-3

    Second, choose Yes to confirm each deletion.

    HoverBP-Configure-2-4

    Repeat this process until you have deleted all MX records except for the one that you added earlier in this procedure.

Back to top

Add the CNAME records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Add the first of the six CNAME records.

    Choose Add New.

    Hover-BP-Configure-1-4

  5. In the empty boxes for the new record, select CNAME for the Record Type, and then type or copy and paste the values from the first row in the following table.

    Hostname

    Record Type

    Target Host

    autodiscover

    CNAME

    autodiscover.outlook.com

    sip

    CNAME

    sipdir.online.lync.com

    lyncdiscover

    CNAME

    webdir.online.lync.com

    msoid

    CNAME

    clientconfig.microsoftonline-p.net

    enterpriseregistration

    CNAME

    enterpriseregistration.windows.net

    enterpriseenrollment

    CNAME

    enterpriseenrollment.manage.microsoft.com

    HoverBP-Configure-3-1

  6. Choose Save.

    HoverBP-Configure-3-2

  7. Using the preceding three steps and the values from the other five rows in the table, add each of the other five CNAME records.

Back to top

Add a TXT record for SPF to help prevent email spam

Important: You cannot have more than one TXT record for SPF for a domain. If your domain has more than one SPF record, you'll get email errors, as well as delivery and spam classification issues. If you already have an SPF record for your domain, don't create a new one for Office 365. Instead, add the required Office 365 values to the current record so that you have a single SPF record that includes both sets of values. Need examples? Check out these details and sample SPF records. To validate your SPF record, you can use one of these SPF validation tools.

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Choose Add New.

    Hover-BP-Configure-1-4

  5. In the boxes for the new record, select TXT for the Record Type, and then type or copy and paste the values from the following table.

    Hostname

    Record Type

    Value

    @

    TXT

    v=spf1 include:spf.protection.outlook.com -all

    Note: We recommend copying and pasting this entry, so that all of the spacing stays correct.

    HoverBP-Configure-4-1

  6. Choose Save.

    HoverBP-Configure-4-2

Back to top

Add the two SRV records that are required for Office 365

Follow the steps below or watch the video.

  1. To get started, go to your domains page at Hover by using this link. You'll be prompted to sign in.

    HoverBP-Configure-1-1

  2. Under Manage Your Domains, choose the name of the domain that you want to edit.

    HoverBP-Configure-1-2

  3. Choose the DNS tab.

    HoverBP-Configure-1-3

  4. Add the first of the two SRV records.

    Choose Add New.

    Hover-BP-Configure-1-4

  5. In the empty boxes for the new record, select SRV for the Record Type, and then type or copy and paste the values from the first row in the following table.

    Hostname

    Record Type

    Priority

    Weight

    Port

    Target

    _sip._tls

    SRV

    100

    1

    443

    sipdir.online.lync.com

    _sipfederationtls._tcp

    SRV

    100

    1

    5061

    sipfed.online.lync.com

    HoverBP-Configure-5-1

  6. Choose Save.

    HoverBP-Configure-5-2

  7. Using the preceding three steps and the values from the second row in the table, add the other SRV record.

Note:  Typically it takes about 15 minutes for DNS changes to take effect. However, it can occasionally take longer for a change you've made to update across the Internet's DNS system. If you're having trouble with mail flow or other issues after adding DNS records, see Troubleshoot issues after changing your domain name or DNS records.

Back to top

Still need help?

Get help from the Office 365 community forums Admins: Sign in and create a service request Admins: Call Support

Back to top

No comments:

Post a Comment