Troubleshoot when learning tools ribbon buttons don t work

If you've installed the Learning Tools Add-in, but selecting a button doesn't open Immersive Reader or Dictate, try the following solutions to fix the problem.

Solution 1: Uninstall, then reinstall Learning Tools Add-in

1. Uninstall:

   • On Start , select Settings.

   • Select System > Apps & features.

   • Select Learning Tools for OneNote, and then select Uninstall.

   • Follow the directions on the screen.

2. Download and install Learning Tools Add-in.

3. Open OneNote 2016 or 2013, then select Learning Tools.

4. If the Immersive Reader and Dictate buttons still don't work, try the next solution.

Solution 2: Repair Office for Windows

1. Open Start, and type "programs and features". Then select Programs and Features.

   

2. Select Microsoft 365, then select  Change.

3. Select Quick Repair, then Repair.

4. Reopen OneNote 2016 or 2013 and select Learning Tools. If your buttons still don't work, ask for help in the OneNote forums.

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