Wednesday, January 20, 2021

Outlook hangs when previewing excel files attached to email

Last updated: Oct 20, 2017

ISSUE

Outlook 2016 freezes when you try to preview an Excel file that's attached to an email.

Fixed

Please install the Windows 10 Fall Creators Update to fix this issue.

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See Also

Fixes or workarounds for recent issues in Outlook for Windows

Resolve Outlook for Windows issues with automated troubleshooting tools

Reconnect Outlook 2016 or Outlook 2013 to Outlook.com for uninterrupted email access

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