My new documents are not blank
Cause: The Normal template, on which new documents are based, contains unwanted content.
Solution: Delete the Normal template so that Word can automatically recreate a new Normal template.
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Quit Word.
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In the Finder, open /Users/ username/Library/Application Support/Microsoft/Office/User Templates, and then drag Normal.dotm to the Trash.
The next time that you open Word, a new Normal template is created automatically. New documents that are based on this template are blank.
Note: If you are using Mac OS X 7 (Lion), the Library folder is hidden by default. To show the Library folder, in the Finder, click the Go menu, and then hold down OPTION .
Note: The formatting used in new documents is based on settings that are defined in a template. Unless you specify a different template, the settings that are used for new documents are based on the Normal template.
Solution: Modify the Normal template to delete unwanted content but preserve other content or settings.
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On the File menu, click Open, and then double-click /Users/ username/Library/Application Support/Microsoft/Office/User Templates/Normal.dotm.
Tip: Make sure that the document that you are editing is Normal.dotm, not an untitled document.
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Select any content that you want to remove, and then press DELETE .
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Click Save.
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Close the template.
Note: The formatting used in new documents is based on settings that are defined in a template. Unless you specify a different template, the settings that are used for new documents are based on the Normal template.
See also
Change the default settings for new documents
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